Web-based Resources

Lean Government

Eight Workable Strategies for Creating Lean Government: http://europe.isixsigma.com/library/content/c060322b.asp
The City of Cape Coral Enables Leaner Government
Cape Coral City selects Oracle's JD Edwards
Cape Coral has initiated a “Lean Government” programfor simplifying and streamlining various business processes. Applying Lean to Government Services

Center for Urban Policy and The Environment
[ Indiana University School of Public and Environmental Affairs ]

Center for Civic Partnerships

Government Innovations Network
[ Ash Institute for Democratic Governance and Innovation ]

Effective Community Governance

Strategy-Aligned Management for Local Governments

Performance Measurement for Government
[ Government Accounting Standards Board (GASB) ]

Minneapolis Sustainability Initiatives

National Performance Management Advisory Commission http://pmcommission.org/


Harvard University, Kennedy School of Government: Getting Results Through Performance Management: An Open Memorandum to State and Local Government Executives.  This publication is a practical guide for state and local managers and executives using performance measures to manage their organizationshttp://www.innovations.harvard.edu/showdoc.html?id=7101

A Quick Guide to Citizen-Initiated Performance Assessment for Local Governments: How to Engage Citizens, Elected Officials, and Staff to Improve Government Performance  
[ Center for Urban Policy and The Environment ]

Accounting for the Value of Performance Measurement from the Perspective of Midwestern Mayors
[ Center for Urban Policy and The Environment ]

The 12'C's of a Collaborative
[ Center for Civic Partnerships ]

City of Portland Service Efforts and Accomplishments: 2005-06
[ City of Portland Oregon ]

Report on the GASB Citizen Discussion Groups on Performance Reporting