Web-based Resources
Lean Government
Eight Workable Strategies for Creating Lean Government: http://europe.isixsigma.com/library/content/c060322b.asp
The City of Cape Coral Enables Leaner Government
Cape Coral City selects Oracle's JD Edwards
Cape Coral has initiated a “Lean Government” programfor simplifying and streamlining various business processes. Applying Lean to Government Services
Organizations:
Center for Urban Policy and The Environment
[ Indiana University School of Public and Environmental Affairs ]
Center for Civic Partnerships
Government Innovations Network
[ Ash Institute for Democratic Governance and Innovation ]
Effective Community Governance
Strategy-Aligned Management for Local Governments
Performance Measurement for Government
[ Government Accounting Standards Board (GASB) ]
Minneapolis Sustainability Initiatives
National Performance Management Advisory Commission http://pmcommission.org/
Articles:
Harvard University, Kennedy School of Government: Getting Results Through Performance Management: An Open Memorandum to State and Local Government Executives. This publication is a practical guide for state and local managers and executives using performance measures to manage their organizations. http://www.innovations.harvard.edu/showdoc.html?id=7101.
A Quick Guide to Citizen-Initiated Performance Assessment for Local Governments: How to Engage Citizens, Elected Officials, and Staff to Improve Government Performance
[ Center for Urban Policy and The Environment ]
Accounting for the Value of Performance Measurement from the Perspective of Midwestern Mayors
[ Center for Urban Policy and The Environment ]
The 12'C's of a Collaborative
[ Center for Civic Partnerships ]
City of Portland Service Efforts and Accomplishments: 2005-06
[ City of Portland Oregon ]
Report on the GASB Citizen Discussion Groups on Performance Reporting