Save the Date!
The 2008 FBC Fall Workshop will be held Friday, October 17, 2008.
The agenda, location, and venue for the conference are being finalized
and will be announced in coming weeks.2008 Spring Conference of Local Governments
May 6-7, 2008
UCF Rosen College of Hospitality Management, Orlando, FL
Conference Agenda and Registration Form
Presentations:
Day 1: May 6, 2008
Day 2: May 7, 2008
Supplementary Materials:
Day 2: May 7, 2008
2007 Fall Workshop
October 13, 2008
Harry P. Leu Gardens, Orlando, FL
2007 Fall Workshop Registration Form
2007 Fall Workshop Hotel Information
2007 Fall Workshop Agenda
Presentation and Worksheets-Bob Goehrig
Goehrig Powerpoint Presentation
"Widget" Worksheet
"Jump Start"
Presentation and Worksheet-Jim Carbone
Carbone Powerpoint Presentation
Carbone Worksheet
Presentation- Understanding Performance Measurements-Laura Mikovsky & Chris Heflin
Mikovsky & Heflin Powerpoint Presentation
2007 Annual Conference of Local Governments
April 30-May 1, Harry P. Leu Gardens
Orlando, FL
2007 FBC Conference Flyer and Registration Form
Conference Agenda - Day 1.pdf
Conference Agenda - Day 2.pdf
Presentations:
Presentation - Benefits of Benchmarking - Bill Rivenbark.pdf
Presentation - Balanced Scorecard - Eric Gustafson.pdf
Handouts for Balanced Scorecard Presentation:
Handout 1 - SCG balanced_scorecard.pdf
Handout 2 - SCG Journey Graphic.pdf
Handout 3 - GovMax PerfMgmtModel.pdf
Handout 4 - Average Wage Ranking 04 05.pdf
Handout 5 - Tools.pdf
2006 Fall Workshop
"How to Use What You've Got"
October 13, Lakeland Electric Airside Training Facility
Lakeland, FL
Agenda
Presentations:
Performance Measures - Larry Martin
Just Starting Out - Lakeland Case Study - Ed Hacker
Farther Down the Path - Hillsborough County Case Study - Kevin Brickey
Farther Down the Path - Pinellas County Case Study - John Woodruff
Front of the Pack - Sarasota County Case Study - Lora Hanson
Demonstration - FY06 Data Collection - Laura Mikovsky
Handouts:
Front of the Pack - Handout 1 - Sustainable Future
Front of the Pack - Handout 2 - Strategy Principles
Front of the Pack - Handout 3 - Enterprise Scorecard
Front of the Pack - Handout 4 - Tools
Front of the Pack - Handout 5 - Customer Service Index
Front of the Pack - Handout 6 - Fishable Swimmable Water Index
2006 Annual Conference of Local Governments
May 11-12, UCF Rosen Center for Hospitality Management
Orlando, Florida
Agenda
Presentations:
FBC Performance Data: Introduction to PilotWorks
The Use and Abuse of Performance Datawith participant responses
FBC Strategic Plan
Survey Results for Day 1 and Day 2 of the Conference are now available for dowload.
View Day 1 Survey Results
View Day 2 Survey Results
2005 Fall Workshop
October 28, UCF Rosen Center for Hospitality Management
Orlando, FL
2005 Annual Conference of Local Governments
March 18, 2005, City of Orlando
Orlando, FL